How long will my order take to make?

All handmade jewellery from the collection takes from 3-8 weeks to be made, packaged and sent. The time taken depends on the complexity of the piece. Each design has time frames noted in the description. If there is a piece you would like for a particular occasion, please reach out and we will do our best to accommodate you as best we can.

How do i find out my ring size?

The most accurate option is to have your finger sized in person by a professional local jeweller. Alternatively, to check your finger size at home, you may order a ring sizer to confirm your size at home before order is placed. All orders are accepted in Au ring sizes.

What if i have ordered an incorrect size?

If a ring is ordered in the incorrect size, we do offer a resizing service at an additional fee. Sizing is quoted on a case-by-case basis due to fluctuating gold prices and finger size.

Can my purchase be sent directly to the recipient as a gift?

Yes, please add a note to your purchase if you would like us to add a personal message. Plus, no invoice will be included in the parcel.

Sustainability

Every L.A Finery piece is made to order with 100% refined and recycled Australian metals. We use eco-friendly jewellery boxing and proudly support Heaps Good packaging products for postage

How do I best care for my jewellery?

To keep your jewellery looking beautiful always, we recommend all jewellery is removed before sleep, gym, swim and household cleaning. Keep your jewellery sparkling with a polishing cloth or warm soapy water and a soft toothbrush. Store separately to avoid knocks and scratches.

Do you have a warranty policy?

Yes! Every piece is hand crafted and made to order just for you, allowing us to confidently guarantee your satisfaction with every piece and offer a 12-month warranty. Our warranty excludes coverage due to wear and tear and does not cover loss or accidental loss or breakage. We may ask you to send a photograph to quickly assist with assessment.